Risk
New client calls can arrive while fee earners are unavailable.
Industry
AI receptionist for law firms
Fonaro helps law firms capture legal intake calls, route urgent matters and protect fee-earner focus.
Pain points
Why phone coverage matters in this sector.
Risk
Matter type and urgency must be captured accurately.
Risk
Vague phone notes make follow-up slower and riskier.
Workflow
From call to clear next action.
Fonaro is most useful when phone enquiries follow a repeatable route from answer to qualification, booking or handoff.
01
Capture caller identity, matter type, urgency and preferred appointment route.
02
Flag urgent or sensitive calls for human review.
03
Send structured summaries to the right team or department.
Outcomes