Simple formula
Monthly missed-call value = missed calls per month x conversion rate x average customer value.
Use this calculation to sense-check whether call answering cover is financially worth exploring.
Fonaro pages are written around the operating details a service business needs before trusting AI with inbound calls.
Monthly missed-call value = missed calls per month x conversion rate x average customer value.
If 40 calls are missed, 25 percent are genuine opportunities and each customer is worth 300 GBP, the estimated monthly risk is 3,000 GBP.
Start with conservative assumptions. Then compare the estimated risk with the cost of answering, qualifying and routing those calls.
Use conservative assumptions. This is a planning tool, not a guarantee of recovered revenue.
Start with the calls you miss most often, then build the answering, qualification and handoff flow around them.