Risk
New enquiries often arrive while fee earners are with clients or in court.
Industry
AI receptionist for solicitors
Fonaro helps UK solicitors answer calls, qualify legal enquiries, route urgent matters and book consultations around the clock.
Pain points
Why phone coverage matters in this sector.
Risk
After-hours callers may ring another firm if voicemail answers.
Risk
Reception notes can miss urgency, matter type, budget or next action.
Workflow
From call to clear next action.
Fonaro is most useful when phone enquiries follow a repeatable route from answer to qualification, booking or handoff.
01
Answer the caller with a calm, professional legal intake flow.
02
Capture matter type, contact details, urgency and preferred appointment time.
03
Route urgent matters to the right person and send a concise summary.
Outcomes