Risk
Patients call outside reception hours and expect a quick response.
Industry
AI receptionist for clinics
Fonaro helps UK private clinics answer patient calls, capture appointment requests and route urgent enquiries with clear records.
Pain points
Why phone coverage matters in this sector.
Risk
Missed calls can become missed bookings or poor patient experience.
Risk
Sensitive calls need a reliable route back to a human when needed.
Workflow
From call to clear next action.
Fonaro is most useful when phone enquiries follow a repeatable route from answer to qualification, booking or handoff.
01
Answer appointment, pricing and availability calls with a consistent greeting.
02
Capture patient details, preferred dates, service type and urgency.
03
Book suitable appointments or route sensitive enquiries to the clinic team.
Outcomes