Risk
Reception is often busy with patients at the desk while new callers wait.
Industry
AI receptionist for dentists
Fonaro helps dental practices capture appointment requests, new patient calls and urgent enquiries when reception is busy.
Pain points
Why phone coverage matters in this sector.
Risk
New patient calls can be lost outside opening hours.
Risk
Urgent treatment requests need careful routing and clear notes.
Workflow
From call to clear next action.
Fonaro is most useful when phone enquiries follow a repeatable route from answer to qualification, booking or handoff.
01
Capture whether the caller is new, existing, urgent or looking for a routine appointment.
02
Ask for treatment interest, preferred times, location and contact details.
03
Route urgent or sensitive enquiries to the practice team with a concise summary.
Outcomes