Collect callback details
The flow can capture caller name, number, preferred time, reason for calling and urgency.
A callback is only useful when the team knows who to call, why they called and what should happen next.
Fonaro pages are written around the operating details a service business needs before trusting AI with inbound calls.
The flow can capture caller name, number, preferred time, reason for calling and urgency.
High-value or urgent callbacks can be separated from routine requests.
Summaries help the team see what was said to the caller and what response is expected.
Start with the calls you miss most often, then build the answering, qualification and handoff flow around them.