Integration

Outlook workflows for AI receptionist calls

Many UK service businesses run appointments and callbacks through Outlook. Fonaro helps capture the phone context first.

Workflow

How this helps with real phone demand.

Fonaro pages are written around the operating details a service business needs before trusting AI with inbound calls.

Caller details, service need and preferred times can be captured before the team confirms a slot.

Summaries can help route the request to sales, support, reception or a specialist.

The team can reply with context instead of asking the caller to repeat the whole conversation.

Next step

Start with the calls you miss most often, then build the answering, qualification and handoff flow around them.