Check the policy surface
Look for clear privacy, terms and data processing pages. These pages should explain the provider relationship, data handling and buyer responsibilities.
Guide
AI receptionist GDPR checklist for UK businesses
An AI receptionist handles customer conversations, contact details and operational notes. Buyers should check data handling before rollout.
Reviewed by the Fonaro team. Updated 16 June 2026.
Know what is stored
Ask whether calls create transcripts, summaries, recordings, sentiment labels or follow-up tasks, and where those records are available to your team.
Design human escalation
Sensitive, urgent or uncertain calls should have a route to a person. GDPR-aware operations are about good process as much as software.
Need every call answered?
Fonaro answers, qualifies, books and routes calls for UK service businesses.